B.com Part 2 – Business Communication 2006 Regular Paper

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Time : 3 Hours                Max. Marks:100


Instructions: Attempt any Five questions Including Question No. 9 which is compulsory.


1. “The flow of material information, perceptions and understanding between various parts and members of organizations”. Discuss and state its factors. (20)

2.(a) Distinguish between written and oral communication. (10)

2.(b) Enumerate good dictating techniques. (10)


3. Draft Favourable and unfavourable letters to an inquiry regarding financial status of a firm inLahore.

Assume necessary details”. (20)


4.(a) Describe the basic parts of the business letter. (08)

4(b) Draft a good worded adjustment letter. (12)


5.(a) Define Listening and its role in Communication.(06)

5.(b) What are the reasons for poor listening? (14)


6.(a) Explain the concept of Leadership in business. (06)

6.(b) State the various functions of a leader. (14)

7.(a) Distinguish between commodity market and capital market. (10)

7.(b) Explain any Five of the following: (10)

(i) Speculation (ii) Depression (iii) Bottom

(iv) Bullish hella (v) Hedge (vi) Forward buying

(vii) Dumping (viii) Option

(ix) Setback (x) Nominal value.


8.(a) What is business report. How is business reports classified? (06)

8.(b) A Fire broke out in the ware basis ofOxfordenterprises, New Karachi last month. You have been appointed as an “Enquiry Officer” to find out the cause and assess the loss. Draft a Memorandum Report to be submitted to the Managing Director of the Company. (14)


9.(a) Why is it necessary to plan Business Communication? (06)

9.(b) What steps in planning will you follow to make Communication effective? (14)


10. Write short notes on any Two of the following: (20)

(i) Patterned Interview —its objective

(ii) Process of communication (iii) Invasion of privacy (iv) Internal communication and its Types.

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